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Continuous Improvement

We cultivate a culture of Continuous Improvement and strive for operational excellence. We continually think of better ways to improve our services and processes which in return, improves our customer satisfaction and increases our operational effectiveness and efficiency.

Continuous Improvement helps our employees become effective problem solvers and process managers by utilizing the concept of Lean Six Sigma and Project Management. It provides project leadership and consultative advice in solving complex process problems and delivers training opportunities and mentorship support to all our employees.

We have a strong CI footprint and we offer in house training programs: Yellow Belt, Green Belt and Black Belt Training and Certification, Root Cause Analysis Workshop, Surrogate CI Mentorship and Process Management among others.

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Contact us

  • ILOILO
  • 3rd Floor Richmonde Tower
  • 8 Enterprise Road cor Old Airport Road
  • Iloilo Business Park, Mandurriao
  • Iloilo City, 5000
  • Tel: +633 396 7333 (396-REED)
  • Email:
  • iloilocareers@reedelsevier.com